Advent Calendar 2009

6 - Pleasurability, User Experience and Emotional Design

Today, I am blog­ging this web sem­i­nar pre­sen­ta­tion from Frank Spillers, a usabil­i­ty design expert and user expe­ri­ence con­sul­tant who runs Experience Dynamics. The slide­cast is a very inter­est­ing primer about emo­tion­al design and what he calls plea­sur­a­bil­i­ty of a prod­uct. For us as play­er researchers and game design­ers, this top­ic is espe­cial­ly inter­est­ing, because games tend to be prod­uct that lever­age this pos­i­tive emo­tion­al pow­er. His claim that when you design any kind of prod­uct, you should think about the expe­ri­ence (essen­tial­ly cre­at­ed in the inter­ac­tion with humans) it cre­ates. A major take­away here is also that prob­lem-solv­ing can be enjoy­able if done in the right emo­tion­al con­text. On the oth­er hand, his claims that PrEmo and LEMtool “are the only proven and prac­ti­cal tools for mea­sur­ing prod­uct emo­tion” should be tak­en with a grain of salt (there are oth­ers out there, e.g., SAM). Nevertheless, it is a very inter­est­ing and nice pre­sen­ta­tion as a primer of emo­tion design and I high­ly rec­om­mend it for today’s dark after­noon.

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